The festive period is a busy time for the hospitality industry in the UAE and so it's important to understand how the festive period influences guest expectations in order to be prepared to provide a positive guest experience.
Guest retention has never been more important, especially when competition is as fierce as it is today. So how do you keep your guests coming back? We flip that question on its head and breakdown our top 10 things NOT to do.
With global warming a very real threat, the hotel industry needs to reduce carbon emissions by 66% per room by 2030. In fact, this is what the younger generation of more conscious customers will come to demand.
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We’d love to explore how we may be able to support you with your guest experience, so please reach out and someone from our team will be in touch shortly.
PO Box 393942, Dubai, UAE